PRIVACY POLICY FOR VISBETS

Introduction

This Privacy Policy describes the collection, use, disclosure, retention, and protection of personal information by VISBETS LLC ("VISBETS," "we," "our," or "us") in connection with the VISBETS mobile application ("App"). VISBETS is an analytics and prediction service for adult basketball fans and sports bettors, focusing exclusively on NBA statistics, game predictions, odds, and data analysis. VISBETS does not operate as a sportsbook, does not take or process bets or wagers, does not hold user funds, and does not require or possess a gambling license. BY ACCESSING OR USING THIS APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE APP.

INFORMATION COLLECTION

Categories of Information Collected

Registration and Authentication Information

Email address and password (passwords are immediately hashed and never stored directly by VISBETS; authentication is provided by Supabase). We also offer third-party Single Sign-On (SSO) options, such as Google Sign-In via Google Cloud Platform. If you choose to authenticate via SSO, we receive your authentication token and basic profile information from that provider.

Subscription Status

Subscription activation, status, and expiry information (retrieved through RevenueCat and Apple In-App Purchase infrastructure); No payment card or billing information is ever accessed or processed by VISBETS; all payment interactions occur directly between the user, Apple, and RevenueCat.

Usage Analytics

Aggregated, de-identified analytics on feature usage and app interactions (collected by Amplitude); Device type, operating system version, device identifiers strictly as permitted for analytics (no advertising or marketing IDs are used).

Device Information

Technical information about the app and device necessary for diagnostics and improvement (e.g., OS version, device model, error logs).

Information Not Collected

VISBETS does NOT collect or process:

• Geolocation or GPS information
• Contacts, photos, audio, video, or files stored on your device
• Social Security numbers, government-issued IDs, driver's license numbers, or biometric identifiers
• Credit card or banking information
• Purchase or transaction history unrelated to app subscriptions

PURPOSES OF COLLECTION AND USE OF INFORMATION

• To Provide and Operate the App: Including account creation, registration, authentication, subscription management, content delivery, and customer support
• To Improve and Analyze Services: Using anonymized, aggregated analytics to enhance features, address bugs, and guide development
• To Manage Subscriptions: Including processing activations, renewals, and providing user support related to In-App Purchases
• To Protect Rights and Prevent Fraud: Including monitoring and investigation of suspicious or prohibited conduct, enforcing VISBETS's Terms of Service, and complying with applicable laws
• To Communicate with Users: Regarding account, subscription status, mandatory legal notices, policy changes, and support responses

SUB-PROCESSORS AND THIRD-PARTY RECIPIENTS

Categories of Sub-Processors

• Supabase – authentication (email and password, hashed only)
• RevenueCat – subscription management and verification
• Apple – payment handling (In-App Purchase infrastructure)
• Railway – application hosting and infrastructure
• Amplitude – usage and diagnostics analytics (anonymized, de-identified)
• TheOddsAPI, API-Sports – NBA statistics and odds data provision
• Sentry – error monitoring, crash reporting, and application health metrics
• Google Cloud Platform – OAuth authentication

Data Sharing with Sub-Processors

VISBETS discloses user data to sub-processors only as necessary for the operation, improvement, and support of the App and only pursuant to written agreements requiring appropriate security and confidentiality. No data is sold, licensed, or otherwise transferred for marketing, cross-context behavioral advertising, or unrelated purposes.

U.S. AND INTERNATIONAL CONSUMER PRIVACY RIGHTS

CCPA/CPRA Rights for California Residents

If you are a California resident, you may have rights pursuant to the CCPA/CPRA, including:

• Right to know the categories and specific pieces of personal information collected about you
• Right to request deletion of your personal information, subject to statutory exceptions
• Right to correct inaccurate personal information
• Right to non-discriminatory treatment for exercising any privacy rights
• Right to designate an authorized agent to make requests on your behalf

How to Exercise Your Rights

Contact VISBETS at privacy@visbets.com or use any in-app method made available for managing privacy settings. Provide sufficient information to verify your identity and authenticate your request (e.g., account email, recent access date). VISBETS will acknowledge receipt of your request within the period required by law and will respond substantively within applicable statutory time frames.

DATA RETENTION AND DELETION

Retention Policy

VISBETS retains personal information only for as long as necessary to provide the App, fulfill the purposes described in this Policy, meet contractual and legal obligations, resolve disputes, enforce agreements, and as otherwise required by law.

User-Requested Deletion

Upon verified request, VISBETS will delete your personal information from its active records, subject to legal retention requirements. Residual information may persist in backups or archives but will not be used except as required by law.

DATA SECURITY

Safeguards

VISBETS maintains commercially reasonable technical, physical, and administrative safeguards to protect the confidentiality, integrity, and security of personal information, including: Encryption of passwords via Supabase; Use of secure transmission protocols (e.g., HTTPS); Limited access to personal data by authorization only. Sub-processors are contractually required to maintain suitable security measures.

Data Breach Notification

In the event of a data breach that compromises your personal information, VISBETS will promptly notify affected users and relevant authorities in accordance with applicable federal and state laws, including the California Data Breach Notification Law.

RESPONSIBLE GAMBLING AND AGE RESTRICTIONS

Age Limits

The VISBETS App is strictly intended for individuals who are at least 21 years old, or the legal age of majority in their jurisdiction, whichever is higher. VISBETS does not knowingly allow individuals under the required age to create an account or use the App.

Responsible Gambling

VISBETS does not facilitate, promote, or accept wagers or bets of any kind. VISBETS encourages all users to gamble responsibly, to not bet more than they can afford to lose, and to access support resources if gambling becomes problematic. Information and links to responsible gambling resources are available in the App and on the VISBETS website.

ACCESSIBILITY

Accessibility Policy

VISBETS is committed to ensuring our Privacy Policy is accessible to all individuals, including those with disabilities. We strive to comply with recognized accessibility standards such as WCAG. This Privacy Policy is available in alternative formats upon request by contacting privacy@visbets.com.

CONTACT US

To contact VISBETS regarding your privacy rights, submit privacy requests, accessibility accommodation requests, support needs, or questions regarding this Privacy Policy, you may use the following methods:

Email: privacy@visbets.com
Postal mail: VisBets LLC, Attn: Privacy Compliance, 1234 Analytics Ave, Suite 100, San Francisco, CA 94016

For more information on exercising your rights under applicable data protection laws, please refer to our Terms of Service.